Terms of service

1. Acceptance of Terms

By accessing and using the Elyx Nulife website and/or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms are established to define expectations clearly and protect both customers and our business.

2. Product Information & Usage Disclaimer

All product information provided on this website is intended for general informational and lifestyle purposes only.

Elyx Nulife products are not intended to diagnose, treat, cure, or prevent any medical condition or disease. Product descriptions, benefits, and statements are not evaluated or approved as medical claims.

If you are pregnant, nursing, have a medical condition, or are taking prescription or over-the-counter medication, we strongly recommend consulting a qualified healthcare professional before using any supplement-based product.

3. Product Accuracy & Availability

We make reasonable efforts to ensure that product descriptions, pricing, stock availability, and other information displayed on the website are accurate and up to date.

However, errors, inaccuracies, or omissions may occasionally occur. In the event of a pricing error, stock discrepancy, or product information correction after an order has been placed, we reserve the right to:

  • Update or correct the information

  • Cancel the order

  • Contact the customer to confirm the appropriate resolution

4. Pricing & Payment

We currently accept Cash on Delivery (COD) as a payment method unless otherwise stated.

By placing an order, you confirm your obligation to pay the full invoice amount at the time of delivery.

Failure to accept delivery or refusal to pay upon delivery may result in order cancellation and potential restrictions on future orders.

5. Shipping & Delivery

Elyx Nuilife ships from Lebanon to customers worldwide, subject to courier availability and logistical conditions.

Delivery timelines are estimated and may vary depending on:

  • Destination country

  • Customs processing

  • Courier delays

  • External circumstances beyond our control

We are not responsible for delays caused by third-party shipping providers or customs authorities.

6. Order Modifications & Cancellations

Orders may be modified or canceled before shipment confirmation. Once an order has been processed and handed over to the shipping provider, changes may no longer be possible.

If assistance is required, customers should contact our support team as soon as possible.

7. Contact Information

For questions, support, or order inquiries, please contact us at:

📧 Email: Info@getelyx.com
📱 WhatsApp / Phone: [+961 76 38 10 48]